Privacy Policy

Alora Privacy Policy 

Last updated 10 February 2021. 

 

This Privacy Policy describes how and when Alora (“I”, “me”, “my”) collects, uses, and shares information when you purchase an item from Alora contact me, or otherwise use my services through www.aloraproducts.com or its related sites and services. 

 

You agree that by purchasing an item from Alora or otherwise interacting with Alora, you have read, understood, and agree to be bound by all of the terms of this Privacy Policy. If you do not agree, you must leave Alora immediately. 

 

I may change this Privacy Policy from time to time. If I make changes, I will notify you by revising the date at the top of the page. 

 

This Privacy Policy does not apply to the practices of third parties that I do not own or control, or any third party services you access through Alora.

 

Additionally, I will make every reasonable effort to inform you when I interact with third parties with your information; however, you are solely responsible for reviewing, understanding, and agreeing to or not agreeing to any third-party privacy policies. 

 

Information I Collect 

 

To fulfill your order, you must provide me with certain information (which you authorized by purchasing Alora products), such as your name, e-mail address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information from time to time if you contact me directly. 

 

Why I Need Your Information and How I Use It 

 

I collect, use and share your information in several legally-permissible ways, including: 

 

  - As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide you with customer support related to current and future orders; 

 

  - As needed to provide follow-up customer service and advice on products via email only, which you may revoke at any time.

 

  - If necessary to comply with a court order or legal obligation, such as retaining information about your purchases if required by tax law; and 

 

  - As necessary for my own legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as (a) providing and enhancing my services; (b) Compliance with the law

 

Information Sharing and Disclosure 

 

Protecting my customers’ personal information is crucially important to my business and something I take very seriously. For these reasons, I share your personal information only for very limited reasons and in limited circumstances, as follows: 

 

   - In the Event of a Business Transfer. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law. 

 

  - In Compliance with Laws. I may collect, use, retain, and share your information if I have a good faith belief that doing so is reasonably necessary to: (a) respond to legal process or to government requests; (b) perform legal obligations to which I am bound by agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. 

 

How Long I Store Your Information 

 

I retain your personal information only for as long as necessary to provide you with my services and as otherwise described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce or perform under my agreements. I generally keep your data for the following time period: ten (10) years. 

 

How to Contact Me 

 

You may reach me with any concerns relating to privacy at hello@aloraproducts.com, or by mail at my physical address 12439 Magnolia Blvd., Los Angeles, CA 91607 addressed to Alora. 

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