Privacy Policy

Alora Privacy Policy 

Last updated 10 February 2021. 

 

This Privacy Policy describes how and when Alora (“Alora's”, “Its”) collects, uses, and shares information when you purchase an item from Alora contact Alora, or otherwise use Alora's services through www.aloraproducts.com or Its related sites and services. 

 

You agree that by purchasing an item from Alora or otherwise interacting with Alora, you have read, understood, and agree to be bound by all of the terms of this Privacy Policy. If you do not agree, you must leave Alora immediately. 

 

Alora may change this Privacy Policy from time to time. If Alora make changes, Alora will notify you by revising the date at the top of the page. 

 

This Privacy Policy does not apply to the practices of third parties that Alora does not own or control, or any third party services you access through Alora.

 

Additionally, Alora will make every reasonable effort to inform you when Alora interacts with third parties with your information; however, you are solely responsible for reviewing, understanding, and agreeing to or not agreeing to any third-party privacy policies. Alora uses the following third parties to interact with your information in order to perform the the necessary elements of an e-commerce business: "KudoBuzz", "Square Payments", "PayPal" and "Simple Affiliate". Alora reserves the right to interact with additional third parties with your information in order to perform Its regular business duties.

 

Information Alora Collects

 

To fulfill your order, you must provide Alora with certain information (which you authorized by purchasing Alora products), such as your name, e-mail address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide Alora with additional personal information from time to time if you contact Alora directly. 

 

Why Alora Needs Your Information and How Alora Uses It 

 

Alora collect, use and share your information in several legally-permissible ways, including: 

 

  - As needed to provide Alora's services, such as when Alora use your information to fulfill your order, to settle disputes, or to provide you with customer support related to current and future orders; 

 

  - As needed to provide follow-up customer service, product reviews and advice on products, which you may revoke at any time.

 

  - If necessary to comply with a court order or legal obligation, such as retaining information about your purchases if required by tax law; and 

 

  - As necessary for Alora own legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as (a) providing and enhancing Alora services; (b) Compliance with the law.

Information Sharing and Disclosure 

 

Protecting Alora's customers’ personal information is crucially important to Alora's business and something Alora takes very seriously. For these reasons, Alora shares your personal information only for very limited reasons and in limited circumstances, as follows: 

 

   - In the Event of a Business Transfer. If Alora sells or merges Alora's business, Alora may disclose your information as part of that transaction, only to the extent permitted by law. 

 

  - In Compliance with Laws. Alora may collect, use, retain, and share your information if Alora has a good faith belief that doing so is reasonably necessary to: (a) respond to legal process or to government requests; (b) perform legal obligations to which Alora is bound by agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of Alora's customers, or others. 

 

How Long Alora Stores Your Information 

 

Alora retains your personal information only for as long as necessary to provide you with Alora's services and as otherwise described in Alora's Privacy Policy. However, Alora may also be required to retain this information to comply with Alora's legal and regulatory obligations, to resolve disputes, and to enforce or perform under Alora's agreements. Alora generally keeps your data for the following time period: ten (10) years. 

 

How to Contact Alora

 

You may reach Alora with any concerns relating to privacy at hello@aloraproducts.com, or by mail at Alora's physical address 12439 Magnolia Blvd., Los Angeles, CA 91607 addressed to Alora.